When you show good manners and behave well in business, people will trust you and want to work with you. In this fun workshop, you’ll learn how to act nicely in different situations, how to eat properly at nice dinners, what to wear when meeting people, how to talk and write clearly, how to behave in meetings, and tips for traveling. You’ll become more professional and leave a great impression on your clients.
Business Etiquette Classes
Good business manners are really important if you want to do well in business. When you act politely and respectfully, people will like you more and want to work with you.
This training course will teach people how to behave nicely and work well with others in different work situations. It will help them learn the skills they need to fit in and do well at their jobs.
The class is exciting and moves quickly! You’ll get to do fun activities and learn cool tricks that you can use right away.
Are you searching for an online class? We have in-person Business Etiquette training available all over the country.
Detailed Course Outline
Learning Objectives
- Understanding the importance of business etiquette
- How to meet and greet
- Making a favorable first impression
- Dining etiquette
- Restaurant etiquette
- Email etiquette
- Telephone etiquette
- Thank you notes and formal letters
- Dressing appropriately
- International etiquette
Lesson Summaries
Lesson Summaries are like short stories that tell you what you learned in class. They help you remember the important parts of each lesson, kind of like a little reminder of what you talked about or did.
Lesson 1: Understanding Etiquette
Etiquette Defined
The Importance of Business Etiquette
Lesson 2: Networking for Success
Creating an Effective Introduction
Making a Great First Impression
Minimizing Nervousness
Using Business Cards Effectively
Remembering Names
Lesson 3: Dining Etiquette
Understanding Your Place Setting
Using Your Napkin
Eating Your Meal
Table Manners
Sticky Situations and Possible Solutions
Lesson 4: The Meet and Greet
The Three-Step Process
The Four Levels of Conversation
Lesson 5: Restaurant Etiquette
Your Arrival
Ordering in a Restaurant
Foods to Avoid
About Alcoholic Beverages
Paying the Bill
Tipping
Lesson 6: Email Etiquette
Addressing Your Message
Grammar and Acronyms
Top 5 Technology Tips
Lesson 7: Telephone Etiquette
Developing an Appropriate Greeting
Dealing with Voicemail
Cell phone Do’s and Don’ts
Lesson 8: The Written Letter
Thank You Notes
Formal Letters
Informal Letters
Lesson 9: Meeting Etiquette
10 Rules for meetings
Lesson 10: Dressing for Success
The Meaning of Colors
Interpreting Common Dress Codes
Deciding What to Wear
Lesson 11: International Etiquette
General Rules
Important Points
Preparation Tips
Locations
The Los Angeles School of Etiquette and Protocol teaches people how to be their best selves. We help them feel calm and sure of themselves when they are with others, whether at parties or at work.
Location : Los Angeles, USA
Daryl@Twerdahl.net
+1 (323) 697-1438
